AI will convert each customer interaction by handling future exchanges according to favourites and behaviours. In my opinion, AI can read signals such as issues or happiness in customer interactions and adjust responses accordingly. For instance, Facebook uses AI to analyse posts, comments, and replies to understand user sentiments. Submitted recommendations can suggest products or services that a customer might like based on their previous actions or preferences. For example, online stores like Flipkart recommend items based on what you have viewed or purchased. Streaming services highlight shows that they think you might enjoy. I like crime & thriller movies; therefore, it highlights these kinds of movies & web series.