Israr Shaikh

AI solutions ultimately should support and improve the productivity of organizations. AI solutions itself cannot change anything, the way it will be used that will. Organizations should focus on the outcome and not on output. By asking the “So What?” question. OK, the project delivered the AI platform, so what? The benefits should be measured on what the solution changed for the organization. And that’s why the organizations should work on AI Programs that delivers Business benefits providing long term business value, rather than small AI projects, whose focus will only to successfully deliver technical outputs, i.e AI platform, AI chatbots but not measurable business benefits. These technical outputs are one of the components of the program, in itself it cannot deliver the business value. Organizations need to also upskill and upscale their employees capabilities for an AI savvy workforce. Organization can setup portfolios dedicated to improve organizations AI maturity. The portfolio will include subportfolios, programs and projects to achieve AI maturity. AI Strategy Officer along with EAI Solution architect needs to develop initiatives, strategies, roadmaps and AI blueprint required for an AI driven organization with leading and lagging KPIs for continous value measurement, be it for ROI or ROV (Return of value) .