Skip to content
View in the app

A better way to browse. Learn more.

Benchmark Six Sigma Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

GYT

Members
  • Joined

  • Last visited

Everything posted by GYT

  1. Reverse Engineering is a process of reconstructing a product to understand how this was built and its functions. It is also a process to fix and recreate to a more enhanced product. Below are just the two of the many ways Reverse Engineering can support business excellence strategy. 1. Explore competitors existing products: This will help the organization to understand the competitor's products as well as processes that will help identify process improvement ideas for the advancement of their own product development strategies. Understanding how the competitor's manufactures their product, reverse engineering can build a cheaper alternative solution. 2. Enhance existing product and processes: Through reverse engineering, organization can identify inefficiencies, flaws and areas of optimization that can lead to revenue growth and increased customer satisfaction. Failure Analysis: Reconstructing a faulty product will identify the reason behind unsuccessful product. Example: Apple may reverse engineer Android phones to understand product features. The findings can help Apple develop a better product that will exceeds the features of the Android phone or develop a mobile phone that will exceed the customers' expectations. They can also, identify flaws and fix them before they reach the market.
  2. Triple bottom line (TBL) referred to as 3P's -People, Planet and Profit. It is a framework used by companies to have a positive impact on the work but still improving financial performance. The company must not only be financially successful for the people and planet to thrive. Companies have to analyze its social responsibility and determine any negative social impacts to influence positive change in the community. Here are the few examples of changes have to realign its business excellence: Recycling waste materials - Preserving the environment reducing its carbon footprint and emission of toxic materials. another example includes reforestation and restoration. Paying fair wages and providing employee benefits - This reduces cost on recruiting new employees. Sourcing raw materials locally - helping local people to make profits by creating jobs. Paying the correct taxes on time. Reducing amount of energy consumption - Converting gas consumption machine to electric Triple bottom line strategies may result to long term profitability. Becoming socially responsible has a positive impact to the community's success. This can result to employee's loyalty and commitment.
  3. Vertical Integration is when a company expands its operation within its organization. By merging various processes - from production of goods, materials acquisition up to the selling of the goods and services to the customers. This can reduce cost and increase the product or service quality though this has advantages - It can avoid supply disruption; company can lower the cost by buying bulk which mean low pricing strategies can be an advantage and there is potential risk to consider - invest in a large capital to set up the stages of the production and cost on maintenance since they have to maintain efficiency. Unforeseen labor issues as it could face a greater risk of the acquired firm also becoming a unionized unit or vice versa. Example: Mcdonalds has integrated every process of their supply chain by partnering with their suppliers- process their own meat and grows its own potatoes. Netflix has gone through vertical integration to increase engagement in the entertainment development earlier. Apple designs and manufactures its own products and sell them in Apple store. Overall, vertical integration has a significant impact a business excellence strategy by gaining greater control on its stages of processes. It can streamline the operations that will ensure quality control as well as reducing cost.
  4. Shared services create a value base with reliable yet affordable services. They simplify the level of customer experience, finding ways to increase revenue and reduce costs. Cost centers that prioritize internal operational efficiency and cost reduction are often combined with shared services, and these centers can host revenue-generating initiatives. Leveraging skills, resources and abilities to develop new revenue streams or improve existing ones is one way to monetize shared services. Here are few examples. Product or Service Innovation: Identify openings to introduce and develop new products or services that align with the cost center's core capabilities. These can be retailed to internal or external guests, creating new profit aqueducts. Internal Chargeback Mechanisms apply internal chargeback systems where business units or departments pay for the services handed by the cost center. This approach allows the cost center to recover its costs. Process effectiveness Consultancy. Offer consultancy services to other departments or business units within the association to automate their processes and functional effectiveness. Cost-Effective Procurement Services influence the cost center's in procurement to negotiate favorable deals with suppliers. Effectiveness- Driven Outsourcing Explore openings to expand the cost center's operations to handle specific tasks or functions for other departments. This can lead to increased effectiveness and cost savings for those departments, generating profit for the cost center. Transforming a cost center into a profit- generating reality requires a strategic approach, invention, and a deeper understanding of the cost center capabilities.
  5. Horizontal integration involves buying out or merging with another company that offers comparable goods or services. A prime illustration of a horizontal integration is the merger of Facebook, Instagram, WhatsApp and Messenger. They succeeded in increasing their social media presence while keeping the separate websites up to date. Another illustration is the merger of Sprint and TMobile, which improved their ability to compete with other cellular providers. Since there are fewer competitors in the industry, horizontal integration can have a significant impact on market competition through the Business Excellence strategy. Additionally, by growing their activities, these corporations boost their size and revenue in addition to increasing their market dominance. Horizontal integration can impact Business Excellence strategy has significant impact on market competition as this reduces the number of competitors in the industry. As well as Increase market power by expanding their operations with this companies as a result it increases its size and revenue.
  6. It's important to strike a balance between standardization and creativity, but we can do so with the correct approaches. Boundaries and decision-making guidelines will be established by having a clear scope for consistency. As they engage in areas where uniformity is required, teamwork is essential. Look for ideas from the team to improve the process. Third is, Employees should receive training and development to foster their capacity for innovative thought. Employee openness and innovation within predetermined bounds will guarantee uniformity and excellence. Lastly, Acknowledge accomplishments since they will serve to both. Emphasize the need for creativity and the benefits of standardization. Finding the ideal balance between creativity and standardization takes time. Standardization and innovation may coexist in an atmosphere that you establish by involving the team, encouraging flexibility, and cultivating a culture of continuous improvement.
  7. Value Chain Analysis describe and analyze all the activities from the start of production to finish product. It is identifying how each process brings value to the product that will contribute to the company's advantage. Example: In a cellphone manufacturing company, value chain are the activities like product sourcing, production of mobile phones, distribution, marketing, sales to after sales service. Through value chain analysis companies will pinpoint areas on efficiency improvement, waste reduction so that the business can produce the most value for the least possible cost. Process Mapping is to visually and analyzing workflows and processes. Tools used such as flow chart and workflow diagram. It provides details view of the individual steps in the process flow. Example: Cellphone manufacturing company used VSM to visualizes the process steps. This will identify if the company is meeting the customer needs. Through process mapping, you can break down each and analyze each step, identifying value added and non-value-added activities as well as areas of improvement. Value Chain Analysis and Process Mapping are both valuable in identifying areas for improvement and optimizing business operations.
  8. Theory of Constraint identifies the bottleneck process to drive the entire process, while lean focus on eliminating waste to reduce cost but still give value to customers. Example: In a Customer Service Department, the AHT is high and Low CSAT score. Theory of Constraints: By analyzing the customer service process, we can identify bottlenecks or areas where the flow of work is impeded. Lean: By analyzing the customer service process and applying Lean tools and techniques, such as Value Stream Mapping and 5S, we can identify non-value-added activities that contribute to the high AHT low CSAT score.
  9. Several problems in the field of Text Analytics have been resolved to transform unreadable text data into a structured or usable format for further analysis. These include, Processing text in multiple languages, Noisy, completeness & consistency issues with text data which may also contain grammar, abbreviations or spelling errors too. In addition to that, during integration with other types of information such as audio or video files as well as images it is frequently problematic. The system is being improved so that it can understand context in the text data including sarcasm and irony. There are ongoing efforts to develop techniques that will help analyze different language datasets and be able to handle them as well as the challenge of accessing large amounts of information quickly and efficiently. Continous efforts on improving the capabilities in addressing challenges associated with unstructured text data analysis are being made.
  10. The Goal Means Diagram is a way to illustrate what the project goals are and how they can be achieved. It is particularly useful in situations where projects are complex, have stakeholders with whom they interact, or there are several projects competing for priority. Key Elements: Goal: The main objective that the organization tries to achieve. Intermediate Objectives: These become steps that aid in achieving the project’s goal. They should be SMART targets. Means/Necessary conditions: These are specific actions, strategies, or initiatives that need to be met to achieve the intermediate objectives. The company aims at increasing its customer satisfaction rating by 90%. Goal: Increase customer satisfaction rating by 90%. Intermediate Objectives: Improve product or service quality and provide excellent customer support. Means: One tactic is improving characteristics of the product and using more support channels for answering questions like live chats on Facebook pages.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.