Sanjay Rohra

Hi All Good evening Many thanks VK for this opportunity Please find below my answer for Q1 1. Personal Excellence: Personal Excellence is some of the characteristics demonstrated by a person in any environment, some of the characteristics are Self Confidence & Self Belief, Sharpening your acts, Coming out of Complexity with easy ways, demonstrating 100% Efforts & Giving your best, Being Ambitious in Life is free but to achieve/live that dream, you have to set SMART Goals. SMART Goals will lead you to Personal Excellence. 2. Process Excellence: Process Excellence is getting the best possible results, with given set of Resources. 3. Operational Excellence: Operational Excellence is like hand in glove of Man Machine Material Management, it requires synergies between all 4. Business Excellence: Business Excellence is Balance of Voice of Business & Voice of Customer resulting to successful Business Organization To achieve Business Excellence we need to have Personal Excellence, Process Excellence & Operations Excellence. Leaders who want to achieve Business Excellence require Ownership, Leadership, Collaboration and Accountability in the their minds & souls