HI All,
My way of looking at with an alarm/alert that is received from our outlook:
False Alarm - An outlook giving me a false alarm about a meeting that is cancelled.. I can review and correct it..Too many false once means there is a series that has been cancelled and I am receiving the alert unwantedly..
Missed Alert - An alert that should remind me of a meeting getting missed cannot be taken..A team huddle getting missed because of it missed - No way!
False Alarm - An improvement in quality score of a person who doesn't perform well - Something to check with the sample.
Missed Alert - A hike in a kind of sample is missed to alert, can give a missed opportunity to quality.