AmandeepSaini

Personal Excellence, Process Excellence, Operational Excellence and Business Excellence Personal Excellence: Producing your best in any given situation, within or without a conducive environment to do so; Strive to be better than last time, every time. Process Excellence: effective, efficient processes Operational Excellence: process excellence plus some attention to HR, culture and systems thinking Business Excellence: the pragmatic pursuit and delivery of outstanding results for all stakeholders Why do some people pursue excellence? Vince Lombardi suggests, “The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.” In “3 Idiots” Aamir Khan very rightly said “seek excellence, success will follow”!!! Personal Excellence: Personal excellence is not about being a perfectionist but rather it is about pushing yourself hard in order to surpass people’s expectations and to excel in everything that you do. People who believe in personal excellence always compete against themselves and their own performance last time. In pursuit of personal excellence, there are some timeless steps in ensuing of any individual own growth which are given below and hope will be useful to all of us: Believe in yourself Keep building your skills Get out of your comfort zone Be around the best Set huge goals Process Excellence, Operational Excellence and Business Excellence Process excellence is about process effectiveness and efficiency. It requires processes to be designed and improved for consistent delivery with minimum variation and minimum waste. Process excellence is about so much more than process improvement techniques. It's about learning to solve problems and manage change, performance, and workplace culture to align with overall business strategies. Apple founder and CEO Steve Jobs once argued diversity of experience and insight is critical. "Without enough dots to connect," he said, you "end up with very linear solutions. The broader one's understanding of the human experience, the better design we will have." We think the same is true about the challenges facing organizations today. The more dots we have to connect – whether they be technological trends or information about different disciplines – the more likely we will be able to come up with an unusual or unexpected solution to a business challenge. Operational excellence is broader than process excellence. However for some, process excellence is also operational excellence. It builds on the concept of end-to-end process flows in core and support processes, including organisation’s culture (and with it HR) in its domain. Infact in the PDCA cycle, Operational Excellence covers DCA, while P is the typical strategy part. Irrespective of the size of the business or the industry it belongs to, OE is mission critical. The best way going ahead is to be operationally fit all the time. Business Excellence is broader still. It encompasses the whole organization, including strategy, communication with all stakeholders, and – critically – the organization’s results. An organization can have excellent processes and products but if its strategy is wrong or if its results are poor, it still has a long way to go to achieve Business Excellence.