Jump to content

Neeraja Killi

Lean Six Sigma Black Belt
  • Content Count

  • Joined

  • Last visited

Everything posted by Neeraja Killi

  1. While I didn't personally work on a similar improvisation project, I did witness my organisation deploy a permanent solution to this kind of IT ticketing issues. While working with a 3rd party logistics company, ensuring the availability of all systems is key given that all the warehouses were spread across various countries across the world and the key IT administration teams were located at major offices. Even when someone from the IT admin team is always available given their global presence covering the global time zone, the company adapted a process to analyse the types of tickets, time
  • Create New...