Personal excellence: Making ourselves competent by bringing out our own capabilities. Striving to become better day by day
Process excellence: Superiority in the execution of processes for consistent delivery with minimum variation and minimum waste.
Operational excellence: Transformation of core process and also the support processes by impacting the change in organisation’s culture
Business excellence: Creating Strong processes, strategy and communication for delivering outstanding results to stakeholders.
Personal, process, operational and business excellence are interrelated, these four can be arranged as concentric circles with smaller circle to a subset of larger one in the same order. Making ourselves excellence leads to thinking for process excellence. Improved process supports the peer processes and brings out operational excellence. An organization having excellent processes and products with strategy and communication gives outstanding results leading to Business excellence.
Implementation in the order of personal, process operation and business excellence makes the organization to achieve sustainable results. Out of box thinking and sustainability in implementing the change can be the natural tools for achieving the excellence.