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garpita.2008

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  1. Lean Six Sigma In Car Rentals

    garpita.2008 replied to a post in a topic in Applicability in Services other than IT/ITES
    Hi I am facing driver back out and reduction in fleet issues regularly resulting in late and missed pickups. Iwant to take up a project on improving availability of cars without increasing cost. I have begun by monitoring the driver absenteeism and then recording the VOC for refusal, nothing concrete gathered. Kindly advise how to proceed.

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