Yield Management is a variable pricing strategy that is used to optimize the profit. This is a marketing strategy to sell the same products to consumers at different prices based on market factors such as demand or competition. This is mainly used in industries such as airlines, hotels, car rentals, and entertainment.
Airline: Airlines use yield management by constantly modifying rates according to demand, booking time, and ticket availability.
Hotels: Hotels use it to manage room pricing based on factors like seasonality, holidays, and local events.
Car Rentals: It uses yield management to optimize fleet usage by adjusting pricing based on rental length, location, and local demand patterns.
Entertainments: Parks have implemented yield management strategies by using differentiated ticket prices based on peak and non-peak days.
Yield management is not always applicable for all industries and below conditions required for its successful implementation,
Fluctuating demand
The demand must be fluctuating and predictable. If the organization can predict the periods of high and low demands based on external factors such as seasonality, day of the week, time of the day, etc then the prices can be adjusted based on that.
Eg: Airlines experience high demand on holidays and weekends and they adjust the prices based on this.
Perishable inventory
The product or service should have a limited shelf life. If the product/service is not sold within a specific period then it loses its value.
Eg: An empty seat on a flight cannot generate revenue after the plane has taken off. To mitigate this, they are adjusting the prices by offering special discounts for early booking, and last-minute deals.
Fixed or limited capacity
A product or service should have a fixed amount of resources or inventory. If the amount of the resources or inventory cannot be expanded to meet the increasing demand then the goal is to maximize the revenue from the limited resources by adjusting the prices.
Eg: An airline cannot add more seats to a flight once the plane is in service, so it uses yield management to sell seats at varying prices based on booking time and demand.
High fixed cost and low marginal cost
Product/service should have high fixed costs (infrastructure, equipment, etc) and low marginal cost for additional units. Once the fixed cost is covered the additional sales significantly contribute to the profit hence the price can be adjusted to attract more customers.
Eg: The airline industry has a high fixed cost and includes the costs such as aircraft purchasing, cost of crew, maintenance, insurance, etc. The marginal costs are relatively low once a flight is scheduled and include fuel, food and beverage, baggage handling, airport, and security fees. Therefore, an airline might sell some seats at a lower fare to fill the flight and increase prices as the departure date nears to capture higher-paying customers to make higher revenue.
Limitations of applying this strategy universally
This is not applicable to every industry
This strategy is mainly applicable for the industry that has fixed resources and perishable inventory. The industry where the product can be produced or stored on demand can use this strategy but it is less effective.
Depend on the customer behaviors of the industries
Customers are expecting stable prices in some industries such as grocery, pharmaceutical, healthcare, utilities, education, etc. Therefore, applying this strategy in these kinds of industries will lead to customer dissatisfaction.
Leads ethical dilemma
This could take place when applying this strategy, especially in essential services. Prioritizing higher-paying customers could be seen as unfair.
Required higher investments
To implement the strategy successfully, it is required the relevant infrastructure and trained personnel.
Highly depend on external factors
External factors such as natural disasters, pandemics, and economic downturns can disrupt demand patterns. Due to this, the previous pricing models can be ineffective.