A Control chart is a graphical tool that helps us study how a process is changing over time. Data are plotted in time order(i.e. X axis progressing in time), and consists of a central line representing the mean and the the upper/lower control limit(plotted along the Y axis). These lines, based on historical data, lets us compare current data to see if the process mean has shifted or not or the variation has increased/decreased.
It's a great visual representation of the process data over time and allows us to visually see how our processes are performing over time. It is one of the most commonly taught QC Tool (part of the 7 QC Tools) across industries segments. And a lot of LSS projects are focused on either :-
1. Shifting it's mean 2. Reducing it's variation
Is it absolutely necessary to use Control Charts in LSS Projects?
Like most things in the real life scenarios, there are quite some nuances which has to be understood. Like,
1. What kind of project we are doing
Whether its' a DMADV or DMAIC project. Using Control charts makes more sense when there is historical data available. As it allows us to reliably calculate the process mean and control limits. In a DMADV project, we may refer control charts of older designs/processes for identifying opportunities for improvement, but cannot compare the newly designed processes with the old data as most DMADV projects target multiple improvements and focus on a lot more than a single process.
However, In case of DMADV, Control charts can be used during the Verify stage and during pilot runs of the new process which is addressed at following points
2. What sort of operation/process we are analyzing & Data Sources available
A lot of LSS Projects done by enabling functions such HR, Finance, Procurement etc., may have a lot of variables and non continuous data. In such projects we may be dealing with processes that aren’t continuous or where we don’t have sufficient data points to build a meaningful control chart. In these cases, simpler tools like Pareto charts, histograms, or fishbone diagrams may be more appropriate.
3. Timeline of the Project/Resources available
Many a times, we come across projects which have a short timeline with the focus to improve one metric or one process. In such projects, it makes more sense to drive the improvement check whether the process has improved and handover to the Process Owner. Though such projects can be labelled as strictly LEAN Projects, most of the time these projects are run under the larger Lean Six Sigma umbrella.
Also, it is common for the LSS professionals to be given ad-hoc projects to improve some particular operations or address some obvious special cause variations in a stable operation then the project can be resolved through proper Root Cause Analysis and a new Failure Mode Effect Analysis. In such cases also usage of Control charts is also an overkill which could divert resources.
These are just a few cases where the usage of Control charts may not be advisable.
So, in conclusion to answer this question, it is absolutely not necessary to use Control Charts during LSS projects, though they are one of the most common tools used in LSS projects.