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Showing content with the highest reputation on 03/31/2023 in Posts

  1. I have been compiling a comprehensive list of contemporary methodologies for Business Transformation. I started this in the year 2005. Over time, I have made several modifications to ensure the list covers all established and emerging approaches. To ensure the list was inclusive, I deliberately avoided methodologies limited to a specific industry, such as enterprise architecture, or those useful only for a particular function, such as Customer Relationship Management. I also tried to avoid subsets, for example, by recognizing that BI is already part of Business Performance Management. Currently, the list includes ten methodologies that have proven to be effective across different industries and functions. These are - Lean Management Lean Six Sigma DMAIC or Six Sigma DMAIC Six Sigma DMADV Agile Leadership Digital Transformation (includes Business Analytics and Big Data) Business Performance Management (includes BI) Design Thinking Theory of Constraints Creativity and Innovation (includes product innovation, process innovation, business model innovation, and marketing innovation) Business Process Reengineering (BPR) I propose that we collaborate on developing this list by discussing it together. We can explore whether there are any reasons to modify, enhance, or change it based on our collective insights and expertise.
  2. Hi Subhasis, We will delve into each methodology one by one. We will be discussing Digital Transformation as well. Here is a brief Digital transformation refers to the process of using digital technologies to fundamentally change the way that businesses operate and deliver value to their customers. It involves leveraging new technologies such as RPA, simulation methods, cloud computing, big data analytics, artificial intelligence, and the Internet of Things to streamline processes, improve efficiency, and enhance customer experiences. As a method for business transformation, digital transformation enables organizations to adapt to changing market conditions and stay ahead of the competition. By embracing digital technologies, businesses can improve their operational agility, optimize their supply chains, and create new products and services that better meet the needs of their customers.
  3. Both Transportation Waste and Motion Waste being two of the eight wastes of lean, may exhibit the following differences: Transportation Waste Motion Waste 1) Any movement of material and information between process steps, workstations and plants that does not add or create value. 2). May cause information dilution resulting in loss or misrepresentation of vital facts. Damage of materials while in transit might also ensue thereby adding to further costs. 3) Examples: Service Industry: a). Interdepartmental e-mail chains cc’d to more than required individuals with unnecessary attachments. b). Multiple processing levels in a transaction processing unit. Processors, evaluators, QA1, QA2s etc. c). Multiple escalations in a call centre rather than FTRs. Manufacturing Industry: a). Unnecessary movement of goods from warehouse to production floor and vice versa. b). Ordering of raw materials from a distant vendor when nearby options were available. c). Delivery routes that add to inefficiencies. 1). Any movement of people and equipment within process steps, workstations and plants that does not add or create value. 2) Occupational injuries might ensue due to stress and strain caused by overuse of certain muscles and body parts leading to too many sick leaves and absenteeism. Early wear and tear of machinery could also be a consequence of this. 3) Examples: Service Industry: a). Using way too many keystrokes and mouse clicks for simpler daily tasks rather using shortcut keys. b). Taking time to search for vital information across multiple folders or systems. c). Way too many unproductive meetings and discussions within teams. Manufacturing Industry: a). Taking time to find the right tool every time the need arises. b). Unnecessary human and machine movements than required to finish a task. c). Reaching for tools that are at a distance. Identification of Wastes Arising from Unnecessary Motion and Transport: The first step to eliminate inefficiencies arising out of these wastes is to identify the reason behind these wastes. Poor layout of equipment and machinery, large batch sizes, absence of updated SOPs/Standardized Work, inefficient staff, non-calibrated machineries are one of the few primary reasons for both transportation and motion wastes. Both these wastes can be detected through effective Value Stream Mapping and Gemba Walks. How to Prevent Transportation Waste: 1. Once inefficiencies are identified, implement 5S. This would eliminate and minimize most of the wastes cropping up due to transportation. 2. Optimize the usage of remote assistance tools for troubleshooting rather than physical addressal of mundane technical issues. 3. Minimize or eliminate use of paper trails. Maintain a central repository for knowledge sharing and lesson learned. 4. Empower team members so that they are self-organized requiring minimal supervision and strive towards developing a team with T-shaped skills. This would maximize the FTRs. 5. Emphasize more on cellular layouts than functional layouts. 6. Reduce batch sizes by implementing SMEDs. 7. Use continuous flow where possible. How to Prevent Motion Waste: 1. Implementing 5S can eliminate wastes due to unnecessary motions. 2. Develop Standardized Work and ensure team adheres to same. This would eliminate inefficiencies arising out of unnecessary motions. 3. Use VA/NVA analysis within processes to eliminate NVAs thus eliminating unproductive movements. 4. Identify opportunities for automation and use appropriate automation tools. 5. Ensure that the individuals and machineries are calibrated to avoid unacceptable work or scrap. 6. Ensure that the team meetings and briefings are time-boxed effectively. Conclusion: Despite having these basic differences, both motion and transportation wastes to an extent go hand in hand. The unnecessary movement of material and information caused by transportation waste more often than not results in unnecessary movement of workers and individuals too resulting in a motion waste.
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