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Q 85. "Kurt Lewin's Force-Field Analysis provides an overview of the balance between forces which drive change in a business and those which resist the change. Driving forces are those seeking change while Resisting (restraining) forces are those seeking to maintain the status quo. The analysis can help us decide whether we must go ahead with the change. Alternatively, we can think of strengthening the drivers and/or weakening the restraining forces. The technique is widely used for informed decision making, particularly in planning and implementing change management programs in organisations. Elaborate the use of the technique with suitable examples." Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.