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Showing content with the highest reputation on 12/01/2014 in Posts

  1. Project On Reducing Fatal Errors While Taking Calls

    1 point
    Hi All, I'm going to lead a project on reducing fatal/critical errors while taking inbound customer calls (BPO). I intend to identify the root causes for fatal errors and plug it thru various process changes. I'm sure many of us would've done project on similar objective..it'll be great if you can share your insight. It'll be great help in my project......
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