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AI News from ET - OpenAI agents have lifted support resolution 50%, cut turnaround time 80%: Cars24 CEO

Vishwadeep Khatri
in AI News & Two Lenses

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Cars24 has boosted customer support resolution rates by fifty percent. Turnaround time across key workflows has reduced by eighty percent. AI agents now handle over a million conversation minutes monthly. These systems also help recover twelve percent of seller leads. The company is expanding AI use across its business operations.

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