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AI News from ET - Talent shortage triggers AI adoption among insurers

Vishwadeep Khatri
in AI News & Two Lenses

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A shortage of trained insurance professionals is driving insurers to automate claims processing, underwriting, and customer onboarding. This shift enables companies to handle growing business volumes with greater accuracy and efficiency, rather than replacing existing roles. Technology adoption is enhancing productivity and allowing employees to focus on higher-value client interactions.

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