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AI News from ET - Razorpay taps Anthropic's Claude to build AI agents for payments

Vishwadeep Khatri
in AI News & Two Lenses

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Razorpay is building AI-powered payment agents using Anthropic’s Claude chatbot to handle tasks like recovering abandoned carts, retrying failed subscriptions, resolving disputes, and forecasting cash flow. The fintech also launched an AI-native platform for businesses to create custom agents, integrate payments, and enable in-app commerce with platforms like Zomato and Shopify.

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