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Takt Time Solution

Dheeraj Bhardwaj


1. Insurance Claims processing center operates on 2 shifts. Each shifts is 8 hours, All Operators get one 30 minute and two 15- Minute breaks within their shifts. The Processing center averages 336 customer claims proceed per day. Calculate TAKT Time.


i calculated this 


Available Time- Shift time- Break Time ( 8*2*60)- ( 30+15+15)* 2 = 840 Minutes

Customer Demand= 336 Claims

TAKT Time would be = 840/336= 2.5 Per Claim.


Please suggest if this is correct solution.

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