Jump to content
Click here to know about ONLINE Lean Six Sigma Certiifcation ×

Operator balance chart - OPC

John Black

Recommended Posts

Hello, I have a question about a operator balance chart.
I have an operator balance chart in front of me and the manager criticizes current poor delivery reliability of the company. But when I look at the operator balance chart diagram, all processes are below to the customer tact time. The customer tact time is this horizontal dashed line.

Can it be that the delivery reliability can also be bad if some of the processes are close to the customer cycle, like in the diagram? Because if one process is above the tact time it represent a bottlenleck. Why in this case the customer is complaining a bad delivery reliability? Because all processes are under the tact ti


Link to comment
Share on other sites

Hello John


Few points to check

1. Have all process steps including material movement being covered in the chart?

2. Does this chart represent the actual mean time? (Any possibility of process changes where the mean time has increased and hence this chart is no longer valid)

Link to comment
Share on other sites

  • 4 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Who's Online (See full list)

    • There are no registered users currently online
  • Forum Statistics

    • Total Topics
    • Total Posts
  • Member Statistics

    • Total Members
    • Most Online

    Newest Member
    Mihir Shekh
  • Create New...