July 27, 201312 yr Dear Friends, I am very new to this forum. I would like to know the role of six sigma in hotel industry especially in FOOD SAFETY AND HYGIENE. What training course should i undergo? Six sigma or Lean six sigma? A detailed reply may help me a lot. Thank you in advance. With regards,Sureshkumar Chandran
July 28, 201312 yr Hotel Industry needs both Lean as well as six sigma Lean is about reducing wastage in the process by removing non value adding activities. Japanese kitchen are designed by using lean methods. MC-D also used these methods to design their kitchen. Interesting thing is , in green belt we had gone through a case study of MC-D. Six Sigma is about reducing variation or provide consistency in the process/ Service. Lean and Six Sigma tools can be used for any business improvement.
Create an account or sign in to comment