Hello Vishwadeep,

I am a student and have my project in six sigma. i want to design my project in telecom field using DMAIC method. i am keen in "call completion ratio". Sir, can you guide me how to approach towards this. How to get a data for this and how shall i begin..?

Thanks

If you have gone through a structured learning, you can follow the steps starting with creation of a project charter.

To start with, do you have a good business case (if successful, what is the business impact of this project?) if yes, you need to sell the business case internally.

the problem is with data...can i create the random data for this..will it work.? i am interested in making a project to help improve the call completion ratio.

i am a student in canada..companies are not gonna provide me with their data..so hw to start with..?

A real project shall always need validated real data. See if you can connect with some small business (even if it is a shop or small trading company) and carry out a project.