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I am trying to understand the following questions, which is the correct answer? If you can help that would be appreciated. The SIPOC: a. Is a high-level map of the process also known as context diagram b. Documents the level of detail typically needed by improvement project teams c. Depicts the flow of material and information of a process d. Shows the tasks performed by each role and all hand-overs between roles Process capability: a. Is measured through indices like Cp and CPK b. Represents a ratio between variability of quality acceptable by customer and what the process can deliver c. May be used with all types of data, continuous and discrete d. All of the above Which is the most important factor for the success of a six sigma program? a. Training of dedicated personnel and a clear career path b. Quick wins communicated timely c. Align projects with strategy d. Executive level sponsorship The main objective of the Analyze phase is: a. To know the root causes of the problem under study b. To confirm baseline performance with end user c. To map all suspect process in detail d. To observe relationships between variables such as x and y