praphul kumar1314164408

Dear Vk. This is Praphul kumar from Chennai (Benchmark six sigma GB training at Chennai 14-17 April 2010).I am having some doubts regarding the project as I am in an e-publishing company (typesetting company)as a Process quality assurance and internal auditor. I have chosen my project as PROCESS IMPROVEMENT using DMAIC (i.e. eliminating or reducing rework and NVA work), so my doubts are: 1. Whether I can go for this project as my GB project, will it be valid? If possible suggest some projects which I can go for. 2. My second doubt is I think I may not require some tools for this project, mostly I will be dealing with FMEA, SIPOC, VA/NVA etc, will then it be valid for my project completion certificate? 3. I want to clear my hypothesis testing concept, suggest me some forum article or just illustrate with some example. 4. Do I necessarily need to show business benefits in terms of money, here in this project? 5. My next doubt is that I have seen here management and production people both have a mindset that this is industry where humans are involve (as a creative work) so mistakes ,correction are liable (currently we are doing heavy rework,which is the pain area) . How to convince them that the change is possible. Kindly clear my doubts, so that I can start with my first GB project. Regards, Praphul Kumar