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gisela baptista

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Everything posted by gisela baptista

  1. Lean Application In Blood Bank Of Hospital

    gisela baptista replied to sapna thakur's topic in Applicability in Services other than IT/ITES
    Hi, I am a phisician specialized in blood diseases ( hematologist) and in charge of a project to improve the labor efficiency in a Blood Blank and reduce overtime usage. I'm really in need of some ideas... Thank you for helping.

  2. Lean Application In Blood Bank Of Hospital

    gisela baptista replied to sapna thakur's topic in Applicability in Services other than IT/ITES
    Hi, Laxmi I am a hematologist in a brazilian hospital and my major concern is client satisfaction. How can I use Six Sigma as a tool to improve client satisfaction? Best Regards Gisela.

  3. Lean Application In Blood Bank Of Hospital

    gisela baptista replied to sapna thakur's topic in Applicability in Services other than IT/ITES
    Hello, I would like to share ideas about using Lean Six Sigma in Blood Banking, with focus on the external client. I'm having trouble in choosing the scope of the process. Thanks a lot.

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