Dear Mr. Suresh Jayaram,
I've been reading " The Power Of Ultimate Six Sigma" by KEKI R. BHOTE since some time. I'm totally a stranger to quality concepts untill recently I was subjected to quality training by the company ( Engineering Department of Kingfisher Airlines ). Please let me know how six sigma will play an instrumental role in my proffession.
Thanks & Regards
K. MADHUSUDHAN.