swapna.parisha

Hi, The work on customer complaints has already been started and I hope it would be resolved very shortly. As of now the inbound team has very few customer complaints. Can you suggest me as to how can I support the inbound team and also maintain a track of individual performance when compared to the past. How can I motivate the team in a better way and make their work more interesting? How do I represent or show an improvement in the process to the management? Thanks & Regards, SwapnaParisha

Hi All, I am about to start my Green Belt Project and I also prepared a documentation about the process running in my company at present. I am working with a local search engine at Hyderabad and at present handling 2 departments in the company. I am planning to start my project with the Customer Service department initially as the issues that are being raised at this department have to be resolved on higher priority so that the company's reputation wouldn't be damaged. Can you suggest me if I am correct or as to how to start my Green Belt Project to get better outputs for a developing company Regards, SwapnaParisha