Hi all,
My name is Saptamita, I have worked in Financial Services in the capacity of business,ITES and Telecom as a service person,currently am looking for suitable oppurtunities in QA/ Service Delivery in ITES industry majorly involving improvement of business processes,customer satisfaction, call coaching and monitoring etc.I am completing my Benchmark Six Sigma Green Belt this month.I am interested to get into this field shifting from a business profile. I would like to know how to go about it and how six sigma can help me to change my industry along with my job profile.
Any help on this would be highly appreciated.
Thanks,
Saptamita De