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Dear Jyoti, Its a good Idea to have control charts on P75, however do you have exact details of enlisted causes for high TAT (which you have termed as external). If any problems are out of scope for your process you would like to make a note of how many of these are due to interdepartmental delays, customer awareness, demands beyond product specs. etc... This will provide you with answers as to where you need to take actions in case of high TATs It would be a good idea to maintain a FMEA as a live document for your process

Hi Viknesh, Six SIgma can surely help in sports statistics.... you can definitely establish relationship between variables, teams, players, venues, and so on..... However in case of sports the performance depends on the individuals (players) that have inherent variables like fatigue level, psychological influences, injuries and the extent, which if measured to desired levels can help you develop models for ensuring the right methods, processes to perform better