Dear SJ, I request your clarifications on the following points - 1) I am working on a project to reduce TLs (Team Leaders) by aligning their activites accordingly. Our current staus is - 650 operators and 80 TLs( 8:1 Ratio). Our target is 16:1 ratio. In this project is there any way to calculate current sigma ? 2) I am working on another project - Improve productivity thro' automation. Right now our norm per day is 600, with this automation process our expected norm can be 900. Is there any way to calculate current sigma level for this project ? 3) Is it mandatory to calculate current sigma for all projects ? Thanks a lot for your reply. Regards/SK