November 20, 200916 yr six sigma has nothing to do with a function. it is directly related to process, process defects and improvements. so any process in any function if needs an improvement, six sigma is applicable there.the basic principle is:1. if your customer is happy there is no need of six sigma2. if your process are well in place and have no defects or require no improvement, you dont need six sigma3. if you dont understand your process and/or cant identify defects, you can not do six sigma4. if you cant define your desired improvement objectively, there is no meaning of doing six sigma cheers!
November 20, 200916 yr Author Thanks Jaideep for your inputs.Currently I am responsible for ensuring & managing quality of facilities function.The basic challenge I am facing is unavailability of strong data to support my observations.Is it an appropriate move to come to a conclusion basis of a data which as old as three months?Request your thoughts over the same.Once again thanks for your inputs.Regards,Deepak
November 20, 200916 yr No. I would not suggest you to compromise with the data. You should have preferably last six months consistent (I repeat: CONSISTENT) data to examining, finding out the trends and analysis purposes. Remember inadequate or inconsistent data, insignificant or irrelevant analysis and unclear goals will drive your mission to 100% wrong directions.Start with a small process but do it systematically. That is very important. And since Data is the backbone of a six sigma project, no point in compromising with it.
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