July 9, 201312 yr As the saying goes, if all you have is a hammer in your toolbox, everything looks like a nail. But if you had a torque wrench or a power drill with a box of bits, you are likely to be much more effective. Design of experiments (DOE) is one of those specialized and sophisticated tools you should have in your toolbox. It is a technique to optimize any process or product better, faster and cheaper than other optimization methods, including A/B testing (also known as OFAT or one-factor-at-a-time) and “expert†guessing. This interview starts at a high level, discussing what DOE is and how it is used, then dives into several examples (e.g., government, technology, human resources), and ends with a hands-on demonstration using software to analyze and find the critical factors in examples in healthcare (blood analysis) and a functional area (sales force). Watch the interview @ http://www.isixsigma.com/tools-templates/design-of-experiments-doe/mark-kiemele-interview/
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