February 5, 200917 yr FOLLOWING TOPIC PASTED FROM YAHOO GROUPS ORIGINATOR: Dr.Shameem Rizwana DATE: Wed Dec 10, 2008 Dear All, Ours is Insurance based company my (dept) company is dealing with Govt.Aarogya Sri Scheme for BPL families.We have GMS,SGMS,DGMS,AGMS,HEAD OF THE DEPT,COODINATORS,DISTRIC COORDINATORS,AREAMANAGERS,NET WORK HOSPITAL EXECUTIVES,DISTRIC MEDICAL OFFICERS AND MEDICAL OFFICERS around 3000 employees.From various network hospitals we get preauthorizations(patient related documents) we have to give approvals. We got contract from Govt.to run the scheme.Daily we get 600 preauthorizations. I can apply Six Sigma on how much time taking in clearing the preauthorizations ,also I would like to analyzing on financial aspects how I go about it.Plz can any body clarify where I can concentrate(Six Sigma Application) and how I start project. Regards -- Dr.Shameem Rizwana
February 5, 200917 yr Author FOLLOWING TOPIC PASTED FROM YAHOO GROUPS Dear Shameem, You may want to talk to some of your customers, managers within your company, and map out the process to identify the "pain" areas. Once you identify several opportunities for improvement, you will need to compare them and select the best project using some sort of a project prioritization process. Some thoughts on projects in your field (in addition to the reduction in time to make pre-approval decisions) are: Improve accuracy of pre-approval decisions (quality metric) Reduce cost of making pre-approval decisions (number of people involved, time, paperwork). Improve customer satisfaction scores from clients Reduce cost of capital (inventory, accounts payable/receivable) Grow business accounts (get pre-approvals from others to generate economies of scale) SJ.
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