Hirak Raval

1. Robotic Process Automation: RPA is used to perform repetitive human task, It is rule based actions to perform a task like automatic reply to an email. Software based bots which are capable of automating human actions or behavior are considered as RPA.RPA makes routine task quicker, more reliable, efficient and reducing human efforts to lowest possible extent. Workflow automations, Screen scrapping, Data capturing at particular conditions are some of the applications where industry is using RPA . 
 
2. Intelligent Process automation: IPA = RPA+ Artificial intelligence + Machine Learning. IPA are required to perform more complex and end to end process solutions with decision making capabilities. IPA enables business to automate process by removing repetitive, monotonous & routine task from the process and make process more efficient. It uses fundamentals of process redesign mostly. 
 
One of the best example of RPA and RPA to IPA conversion used in the industry is managing data base of employee attendance and managing pay roll from that available data. Managing employee attendance was very large scale data handling process and required minimum error as it is linked to employee compensation . We have many RPA based applications where large organizations using these attendance data and leave balance data to generate consolidated report .
 
Further to this, now a days some industry is using employee attendance data to digital workforce allotment on shop floor. Once employee punches his attendance at Factory gate , based on his skill level and subject matter expertise ,he gets area/machine allocation automatically. Here RPA of employee attendance further linked with employee skill map matrix and allowed system to take decision on machine/area allocation to employee on Realtime basis as per production planning and requirement in area. This has improved productivity and removed extra processing of workforce allotment manually to each employee. 
 
There are many other examples of hyper automation through IPA like Managing freight cost through optimum route selections, Procure to pay cycle automation with cost comparison, Customer relationship management, Real time Quality management, Financial transactional RPA with fraud detection analytics etc. 
 
Regards,
Hirak