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Lean Six Sigma in Insurance Industry

As per the industry classification benchmark, this industry sector includes the following subsectors –

Life Insurance – Companies engaged principally in life and health insurance

  • Case Study Description

    In a life insurance company, renewal collection impacts the bottom line & profitability of the company. This also ensures that policyholder’s interests are protected & they enjoy benefits of Life Insurance. Lapse of policy affect profitability of branches. A Six Sigma project was taken up to increase the renewal percentage. The success of this six sigma project had an immediate impact of more than INR 60 million.

Feedback from participants


A very helpful training and a must do for all the employees of a company.
-Sohini Chattopadhyay, Customer Service Manager, ICICI Prudent Life Isurance

Six sigma importance is known and visible with the team of Benchmark Six Sigma.
– A. C. Velankannan, AM Compliance – South, Bharti AXA Life Insurance.

One of the most interesting workshops I have ever attended. The clarity of concepts and their application is very well covered throughout the training. Definitely recommend the course.
-Sudhi Snha Varshney, Manager- Process Management, HDFC Life Insurance