In 1965, Bruce Tuckman first proposed the Forming – Storming – Norming – Performing model of team development. He opined that for the team development, taking challenges head on, dealing with problems, coming up with solutions, planning work, and showing results these phases are essential and cannot be avoided.
These days Public Health Departments are making use of the concept of team to make quality improvements to their vital businesses. To understand the team growth, problem areas and ways to overcome them, a Teamwork Observation Check List (√) has been created. Each stage of the team development model has this check list.
In the forming stage, the team members may be excited, eager and positive about the project. They may be anxious about the project and collect information about participants. They may hesitate in participating and testing behavioral expectations. The team members maybe observed approaching leaders for guidance and direction. They may be eager about establishing the process starting and in favour of avoiding a conflict.
In storming stage, the team members may come up with ideas and compete for consideration. They also try to question the rules. In this stage, a defined problem solving process is introduced. The team members may find it difficult to listen to others and disagreements are clearly evident. Task accomplishment is really low and leaders are being challenged. There could be clarity of purpose but uncertainties may continue to persist.
In the norming stage, the team members may show positive attitude towards the leader. They take decisions through consensus and members accept their duties. Members maybe highly committed towards work and comfortable and productive as a team. They may follow a particular format for problem solving and the starts to operate on its own. The team leader may allot the work to people.
In the performing stage, the team has a clear vision and knows its work. The leaders extend help and do not lead. The focus of the team is now improvement. The disagreements among the team members are taken care of by referring to the data. The team is highly independent and easily makes decisions. Understanding each other’s strengths and weaknesses, the team members try to achieve their goals.