Many organizations look to Lean Six Sigma (LSS) in order to meet bottom-line expectations or even just to survive in a competitive business climate. After being enticed by the potential of a LSS program to dramatically improve business performance, leaders often dive head-first into a deployment.
Unfortunately, they may not understand that as an organization they are far from mature enough to utilize LSS in a meaningful way. When the LSS program does not come to fruition as expected (whether expectations were realistic or not), it puts a bad taste in everyone’s mouths for quality improvement practices.
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