How many of you leave your work feeling like none of your day was a waste? Very few, I suspect. Some studies have found that the average person has two to six hours of waste for every eight hours they are at work. Most waste elimination is focused on organizational waste; we sometimes forget to improve ourselves.
How do you eliminate waste for yourself?
1. Define your own ideal state. Just like the customer defines value and therefore waste for the organization, your own ideal state can help define your personal waste. One hotel general manager defined her ideal state as “never to have to talk to a guest again.”
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