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Lean Six Sigma, care coordination heals fragmented hospital

A holistic approach Mercy St. Vincent aimed to reduce waste, wait times, non value-added work, and rework and develop a set of new standard operating procedures, measures, and milestones. When it started the improvement initiatives in 2007, it found, like many health systems, its work and therefore quality measures were unit-specific and didn’t always paint a true picture of the performance of the whole organization.

See full story on fiercehealthcare.com

November 22, 2012   Benchmark Six Sigma
Case Studies, Example Green Belt Projects-Health Care, Green Belt Qualified
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