It is undoubtedly challenging for Black Belts (BBs) to keep Green Belts (GBs) actively involved in process improvement. To encourage employees to being a GB and working on projects can be a task if the culture of workplace is not as per the standard of Lean Six Sigma (LSS). It is become even more challenging if the GB is an hourly employee.
A BB can take the following steps to deal with some of these challenges, starting with promoting a positive and strong Lean Six Sigma culture:
- Introduce new recruits to LSS in the new hire orientation program
- There should be a dedicated space where employees can be updated about LSS. LSS promotion can be done on walls or on monitor through a website or a portal.
- Every month a reward and recognition ceremony should be conducted to acknowledge and appreciate the achievements of the GB of the respective month.
- Those who have never participated in a project before, they must be invited and encouraged to learn about LSS.
- Ask for ideas from the employees for the project selection meeting and try and get some of them approved.
- Spend time on the project floor to promote Lean Six Sigma culture.
Now let’s take a look at the suggestions to keep projects on track and GBs involved:
- Help the GBs in selecting their projects.
- Comprehend the goal and scope of the projects clearly to GBs.
- The GB’s reporting manager must always be kept in loop regarding project’s time requirement.
- While coaching Green Belts, they must be provided with a project presentation template would of great assistance.
- GBs should be given the liberty to customise the format of the meeting that is most suitable for them, their project and the team members.
- As a BB, be a part of some of these project meetings but let the GB take the charge.
- Be in touch with GBs to get project updates.
Sometimes to motivate GBs, a BB must not do the following:
- Do not ask a GB to work on a project unwillingly.
- Do not develop the project charter for the GB.
- Coaching Green Belts in isolation and respectfully; feedback should also be given one-on-one basis.
- While coaching Green Belts, they should not be put in front of audience all by himself.
- Let GBs take the charge of their presentation.
- Never set targets that are unachievable.