Improving Recruitment Processes – Part 2 of 2

The HR team sought to reduce the time and effort involved in finding good candidates for open positions. (Note: The details of the process have been condensed and modified for the sake of confidentiality and easy of storytelling.) As in Part 1 of this article, which addressed the cycle time to fill open positions, Part […]

Purchase / Supply chain

  One of the world’s largest sellers of office products found that in its various product delivery models (including stores, direct mail, contract delivery, internet and b2b deliveries), the requirement of 99% timely and correct delivery was not being met. The errors were classified as oversight, transcription and conceptual. Lean and Six Sigma techniques led […]