The Seven Tenets of Process Management

Before jumping into any kind of re-engineering or improvement efforts, organizations need to stop and take two actions: (1) identify how well the organization is performing in specific areas, including both its weaknesses and strengths and (2) determine where the organization’s ideal future state should be. Only then can business leaders map out a trajectory […]

Why You Should Apply 5S to the Way You Think

The Lean principles of 5S is based on the idea that organizing and standardizing the workplace makes it a more efficient place to work through benefits such as making the tools workers need easy to find and eliminating excess inventory. 5S itself stands for sorting, straightening, systematic cleaning, sanitizing, and sustaining. See full story on […]

5S As An Integral Part of Six Sigma | Process Excellence Network

Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S philosophy focuses on effective workplace organization and standardized work procedures. 5S simplifies your work environment, reduces waste and non-value activity while improving quality efficiency and safety. See full story on

The Perfect Storm: Building of the Six Sigma Phenomenon

After more than 15 years, Six Sigma remains a hot topic in the business world with many companies having introduced it or at least considered it. But whether a person is just embarking on the journey or is already a skilled user, they may be wondering how to define Six Sigma in simple terms and […]

Remembering Bill Smith, Father of Six Sigma

Smith’s mousetrap? It was Six Sigma, the TQM spin off that has generated billions of dollars for Motorola, the company where Smith introduced his statistical approach aimed at increasing profitability by reducing defects. Smith, who earned the appellation, Father of Six Sigma, would probably be tickled to know Six Sigma has become so mainstream that […]

History of the Six Sigma Black Belt Naming Convention

Motorola, the company that holds the Six Sigma trademark, says the data-driven defect-reduction process has saved the company more than $16 billion over the past 15 years. Six Sigma has generated similarly stunning results at companies here and abroad in the manufacturing, transactional, and service sectors. All businesses – regardless of sector, size, or project – link […]