Six Sigma offers to eliminate any defects in an existing process, using tools such as DMAIC and DMADV. Out of the many benefits an organization might have, by adapting these methodologies, 6 are worth elucidating because they might not be what the company called for initially, but they do make an overall impact.
#1: High levels of customer satisfaction: Lean Six Sigma advocates use of Voice of Customer to analyze the customer’s perspective and their level of satisfaction. Once the company understands and fulfills the demands of the customers better, they will return to stay.
#2: Better management of time: Six Sigma practitioners are capable of managing time better, using tools that help them track their disruptions. Employees with a better understanding of the Lean Six Sigma tactics use them to evaluate their professional goals, thus increasing their efficiency up to as much as 30%.
#3: Reduced Cycle Time: Up to 35% of the existing cycle time can be reduced, if DMAIC methodologies are actively employed within the organization. Getting experts to identify the problem areas, and finding solutions, will result in on-time delivery of services.
#4: Motivated Employees: Bringing in a culture of constant process improvement means that every employee is motivated. To do so, empowering the employees with the tools and techniques for problem solving, and innovation, is required. Lean Six Sigma preaches ‘respect for people’, which brings about an environment of active participation and motivated employees.
#5: Strategic Planning: Six Sigma helps the company be the best in what it does. Whatever be your functional area, this highly statistical methodology assists you to understand your business better, and use superior cost reduction systems that will increase productivity by significant numbers.
#6: Better Supply Chain Management: Driving improvements up the supply chain is vital to lessen the defects in the process. DMAIC helps meet the target by cutting down the number of suppliers, such that the number of defects are reduced. Six Sigma is all for having a deficiency rate less than 3.4 in a million, and managing the supply chain better is one way to achieve it.
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