Lean is at an interesting crossroads in its storied history. There are at least two dimensions to this juncture. On one hand, some industries feel they have already implemented Lean and are looking for ‘the next new thing’. On the other hand, other industries such as healthcare are experiencing the joy of lean experimentation and the rewards of improvement results for the first time.
For the first dimension, caution should be exercised. In my experience, even organizations who have been attempting to improve their performance using lean concepts and techniques for many years are only part way in their journey.
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