When it comes to innovation, do you see problems or possibilities?

The Amazon controversy of using unmanned aircraft – drones – to deliver packages to customers in 30 minutes or less shows that, when it comes to innovation, the world is divided into two types of personalities. These are referred to as the 2 P’s – the first one stands for ‘Possibilities’; this is a set […]

Judging success: Continuous Improvement (CI) Efforts

  Last week while I was talking to some of the attendees of a seminar, I asked them about the KPIs that their companies are using to measure total savings from Continuous Improvement (CI) efforts at a corporate level. And what do you think they said? If you guessed financial figures, you’d be right. Financial […]