Outpatient Imaging Reports TAT Cut from 64 to 9 Hours

A northern California hospital took up a project to increase customer satisfaction by improving its outpatient facility. The improvement project was important since there was tough competition from nearby hospitals, and customer loyalty mattered. Out of the many reasons that surfaced, decreasing the TAT (turnaround time) was one that was consistent. Six Sigma was chosen […]

Reducing Door-to-inflation Time for the AMI Patient

Cardiovascular diseases or Acute Myocardial Infarction (AMI) requires acting on critical time to save the patients’ lives. A DMAIC project was undertaken at Deaconess Health System in Evansville, Indiana, USA to assess the throughput time from the moment the patient came at the emergency, with an AMI, to the inflation at the lab. There were […]