An Accelerated Project Approach Can Build Support for Six Sigma

For many middle and senior managers who are considering business improvement initiatives, the thought of committing resources to a three- or four-month Six Sigma project can be a daunting. Many managers feel they are already working “flat out” and don’t have the people to spare. Others understand the reality that projects can sometimes stretch out […]

Manage Control Limits When Implementing Statistical Process Control

Statistical process control (SPC) is the application of statistical methods to identify and control the special cause of variation in a process. Control charts, in theory, are used in product and process development to analyze processes. When a process is shown to be in control in both an average and range chart the process can […]

Building a Strong Lean Foundation

 There are endless options for how to engage an organization, even though if you read most books that preceded our “Hitchhiker’s Guide to Lean,” you would think there was just one roadmap: Train people, do value stream maps, deploy 5S, and perform kaizen events.There must be a better way. 1. Do not, do not, do […]

The Growing Role of the Customer in Defining Quality | Quality content from IndustryWeek

It is clear that many organizations are becoming true partners with their customers in order to maximize the value for both stakeholders. Organizations’ definition of quality, the actual quality processes, and using quality measures to drive performance and culture are all closely tied to customers. Because quality and customers are so closely aligned in successful […]