Determine The Root Cause: 5 Whys

5 Whys is used during the Analyze phase of DMAIC to lead the team to the root cause of the problem. It is an iterative questioning technique which is often used in cases where human interactions are involved and is generally completed without the need of any statistical analysis. 5 Whys analysis starts with a […]

Pre-course material

Click on the following link to download Green Belt Preparatory Material Benchmark Six Sigma Green Belt Preparatory Module V12.1 Benchmark Six Sigma Black Belt Preparatory Module v12