Announcement: Donating Cash… or Kaizen

The Food Bank for New York City is the country’s largest anti-hunger charity, feeding about 1.5 million people every year. It leans heavily, as other charities do, on the generosity of businesses, including Target, Bank of America, Delta Air Lines and the New York Yankees. Toyota was also a donor. But then Toyota had a […]

Announcement: Technology’s evolving role in supporting continuous improvement

Continuous improvement has always had a strained relationship with technology, for both good reasons and bad. One of the good is that doing things manually and building your own systems can be a one of the most productive means of learning you can create. One of the worst reasons is that because Toyota wasn’t using […]

Announcement: SIPOC: Beyond Process Mapping

The Six Sigma tool SIPOC (supplier, input, process, output, customer) is used to process map at a high level. The following are the elements of an SIPOC: ‘S’ stands for supplier; provides inputs to a process. ‘I’ is the input that is used to produce outputs from a process. ‘P’ stands for process, which is […]