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Z-MR Short Run Chart
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins!
Q 566. Domino's promises delivery of pizza within 20 minutes. It is tracking the delivery time of each order to check the stability of the process. Each order is different with respect to items ordered, delivery location etc. The team has suggested to use either the Individual Moving Range (I-MR) or Z-MR (Standardized Individual Moving Range) control chart. Which control chart is more suitable here given that each order is different from the previous one? Why do you think it is more suitable? Note for website visitors - This platform hosts two questions per week, one on Tuesday and the other on Friday. All previous questions can be found here: https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/. To participate in the current question, please visit the forum homepage at https://www.benchmarksixsigma.com/forum/. The question will be open until the following Tuesday or Friday evening at 5 PM Indian Standard Time, depending on the launch day. Responses will not be visible until they are reviewed, and only non-plagiarised answers with less than 5-10% plagiarism will be approved. If you are unsure about plagiarism, please check your answer using a plagiarism checker tool such as https://smallseotools.com/plagiarism-checker/ before submitting. All correct answers shall be published, and the top-rated answer will be displayed first. The author will receive an honourable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. Some people seem to be using ChatGPT to find forum answers. This is a risky approach as ChatGPT is error prone as our questions are application questions (they are never straightforward). Have a look at this funny example - https://www.benchmarksixsigma.com/forum/topic/39458-using-ai-to-respond-to-forum-questions/