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Found 14 results

  1. Job Summary: As a Senior Process Excellence Analyst, you will be a significant contributor to our process excellence team, helping Business Processes by Performing analysis of current controls identify gaps and suggest enhancements to address deficiencies and Provide technical expertise, training, facilitation and tools to promote continuous improvement efforts across Corporate and Operations as well as with customers and industry partners. Roles & Responsibilities: Capture objectives based on business unit needs to be combined with a thorough understanding of enterprise b
  2. Q. 137 There are different ways and means of controlling a process and they vary in their effectiveness. Describe different type of process controls and sort them in your order of preference from best to worst. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question
  3. Q1 - How would you define, compare and contrast the following terms - Personal Excellence, Process Excellence, Operational Excellence and Business Excellence? (In your answer to this question, please explore these in detail and you may like to cover the following and more - You may like to explain how these are related. You may like to mention if it is possible to achieve one in absence of another? What should an Organisation actually pursue? What kind of approaches, techniques do you think are naturally likely to be included in these terms, etc.) You may like to carry
  4. Used sometimes in a copy-book style and several times in an unorthodox fashion, Lean Six Sigma approaches have been bringing large scale business improvement across sectors. I have been doing training and consulting on Lean Six Sigma(LSS) since 2001. We started conduct of structured LSStraining in the form of Green Belt in the year 2005. I shall mention changes that I have personally experienced over the years. This article shall explore several perspectives using a then (2005-06) and now (2013-14) comparison. The book has changed and so has the meaning of copy-book: Copy book s
  5. From 1995 till 2007 - About 50,000 US citizens died due to want of a suitable organ donor. An interesting statistic - Only 28% Americans have chosen to donate their organs while 99.9% of French citizens are potential donors. What is the reason for this striking difference? Let us explore one by one. Awareness? - This cannot be the reason as large number of campaigns have been carried out in USA.Moral development? - Do Americans believe that Doctors may not work as hard to save life of patients who have agreed to donate organs? This cannot be the reason. Evidence - Germans and Austrians share
  6. From 1995 till 2007 - About 50,000 US citizens died due to want of a suitable organ donor. An interesting statistic - Only 28% Americans have chosen to donate their organs while 99.9% of French citizens are potential donors. What is the reason for this striking difference? Let us explore one by one. Awareness? - This cannot be the reason as dozens of campaigns have been carried out in USA.Moral development? - Do Americans believe that Doctors may not work as hard to save life of patients who have agreed to donate organs? This cannot be the reason. Evidence - Germans and Austrians share the s
  7. Hi, How can I check the process capability for non normal data prashant
  8. Dear All, 1. I want to now the exact difference between the Cp and Cpk? 2. What is the meaning of Machine capability and how it is differ with Process capability ? Thanks, Ashish
  9. Hi, I will like to understand : 1. How do we translate Process Capability into Sigma Level and vice-versa ? 2. What is the difference between Cpk and Ppk ?
  10. 1.Validate/Identify business opportunity and validate/identify team charter under define what does it mean? Especially i am confused with the word validate. please help me out. I have just done my gb. 2. there is a new project (health care bpo) in our company whose mgr had asked for more manpower to meet the requirement. however the organisation want the team to take up the additional load as well. I am right now doing an observation in that project. How to proceed from here for a sixsigma project? 3. In the above mentioned process I found that if a notes plus tool (which we normally use fo
  11. what is the logocal method to decide process optimization target (in % improvement)?
  12. Has any body used MOST MOPS as measure for 6 sigma projects? It is a very good measure for any industry.
  13. What really is the concept behind 1.5 Sigma shift ? How do we determine whether the sigma level calculated is long term Sigma or Short term sigma level ?
  14. Hi All.. I'm working on a project for Quality Improvement in a BPO...and I found that the Quality evaluation form used doesn't give me consistent results..in other words the form is difficult to comprehend. one error gets marked under several parameters, which doesn't give me a clear picture and thus the scores are misleading....For eg. There is a parameter "Ownership"..which can encompass anything and everything a CSR should do...The solution I thought to break down Ownership like parameters into specific actionables. Which throws me a new challenge of having a quality form which is very ext
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